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Information we collect falls into one of two categories: “voluntarily provided” information and “automatically collected” information.
“Voluntarily provided” information refers to any information you knowingly and actively provide us when using or participating in any of our services and promotions.“
Automatically collected” information refers to any information automatically sent by your devices in the course of accessing our products and services.
When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit.
Additionally, if you encounter certain errors while using the site, we may automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other technical information relating to the problem. You may or may not receive notice of such errors, even in the moment they occur, that they have occurred, or what the nature of the error is.
Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.
When you visit our website or interact with our services, we may automatically collect data about your device, such as:
Device Type;
Operating System;
Unique device identifiers;
Device settings;
Geo-location data.
Data we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.
Personal Information
We may ask for personal information — for example, when you subscribe to our newsletter or when you contact us — which may include one or more of the following:
Name
Date of birth
Phone/mobile number
Home/mailing address
LEGITIMATE REASONS FOR PROCESSING YOUR PERSONAL INFORMATION
We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.
COLLECTION AND USE OF INFORMATION
We may collect personal information from you when you do any of the following on our website:
Purchase any products and/or services Purchase a subscription;
Sign up to receive updates from us via email or social media channels;
Use a mobile device or web browser to access our content;
Contact us via email, social media, or on any similar technologies;
When you mention us on social media.
We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:
to provide you with our platform’s core features and services;
to process any transactional or ongoing payments;
to deliver products and/or services to you;
to contact and communicate with you for advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you;
for internal record keeping and administrative purposes;
for technical assessment, including to operate and improve our app, associated applications, and associated social media platforms.
We may combine voluntarily provided and automatically collected personal information with general information or research data we receive from other trusted sources. For example, If you provide us with your location, we may combine this with general information about currency and language to provide you with an enhanced experience of our site and service.
SECURITY OF YOUR PERSONAL INFORMATION
When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security.You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services. For example, ensuring you do not make your personal information publicly available via our platform.
HOW LONG WE KEEP YOUR PERSONAL INFORMATION
We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. For example, if you have provided us with personal information such as an email address when contacting us about a specific enquiry, we may retain this information for the duration of your enquiry remaining open as well as for our own records so we may effectively address similar enquiries in future. If your personal information is no longer required for this purpose, we will delete it or make it anonymous by removing all details that identify you.
However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.
CHILDREN'S PRIVACY
We do not aim any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13.
DISCLOSURE OF PERSONAL INFORMATION TO THIRD PARTIES
We may disclose personal information to:
a parent, subsidiary, or affiliate of our company third-party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, hosting and server providers, analytics, error loggers, debt collectors, maintenance or problem-solving providers, marketing providers, professional advisors, and payment systems operators our employees, contractors, and/or related entities our existing or potential agents or business partners credit reporting agencies, courts, tribunals, and regulatory authorities, in the event you fail to pay for goods or services we have provided to you courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights third parties, including agents or sub-contractors, who assist us in providing information, products, services, or direct marketing to you third parties to collect and process data an entity that buys, or to which we transfer all or substantially all of our assets and business.
Third parties we currently use include:
Google Analytics
MailChimp
GiveButter
Stripe
Opt-in SMS services, e.g., marketing.
INTERNATIONAL TRANSFERS OF PERSONAL INFORMATION
The personal information we collect is stored and/or processed in the United States or where we or our partners, affiliates, and third-party providers maintain facilities.
The countries to which we store, process, or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information. If we transfer your personal information to third parties in other countries: (i) we will perform those transfers in accordance with the requirements of applicable law; and (ii) we will protect the transferred personal information in accordance with this privacy policy.
YOUR RIGHTS AND CONTROLLING YOUR PERSONAL INFORMATION
Your choice: By providing personal information to us, you understand we will collect, hold, use, and disclose your personal information in accordance with this privacy policy. You do not have to provide personal information to us; however, if you do not, it may affect your use of our website or the products and/or services offered on or through it.
Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.
Marketing permission: If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below.
Access: You may request details of the personal information that we hold about you.
Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.
Non-discrimination: We will not discriminate against you for exercising any of your rights over your personal information. Unless your personal information is required to provide you with a particular service or offer (for example processing and fulfilling orders), we will not deny you goods or services and/or charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties, or provide you with a different level or quality of goods or services.
Notification of data breaches: We will comply with laws applicable to us in respect of any data breach.
Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.
Unsubscribe: To unsubscribe from our email database or opt-out of communications (including marketing communications), please contact us using the details provided in this privacy policy, or by clicking on the unsubscribe link in the emails that we send, replying “STOP” or “UNSUBSCRIBE” to the SMS messages that we send. We may need to request specific information from you to help us confirm your identity.
You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.
USE OF COOKIES
We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified.
Please refer to our Cookie Policy for more information.
BUSINESS TRANSFERS
If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data, including your personal information, among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur, and that any parties who acquire us may, to the extent permitted by applicable law, continue to use your personal information according to this policy, which they will be required to assume as it is the basis for any ownership or use rights we have over such information.
LIMITS OF OUR POLICY
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.
CHANGES TO THIS POLICY
At our discretion, we may modify our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If alterations are made to this privacy policy, we will publish the amendments here at the same link through which you accessed this privacy policy.
If mandated by law, we will seek your consent or provide you with the opportunity to opt in to or opt out of any new uses of your personal information.
ADDITIONAL DISCLOSURES FOR AUSTRALIAN PRIVACY ACT COMPLIANCE (AU)
International Transfers of Personal Information If the disclosure of your personal information is subject solely to Australian privacy laws, you acknowledge that certain third parties may not be regulated by the Privacy Act and the Australian Privacy Principles within the Privacy Act. You recognize that any such third party engaging in acts or practices contrary to the Australian Privacy Principles would not be held accountable under the Privacy Act, and you would not be eligible to seek redress under the Privacy Act.
ADDITIONAL DISCLOSURES FOR GENERAL DATA PROTECTION REGULATION (GDPR) COMPLIANCE (EU)
Data Controller / Data Processor The GDPR distinguishes between organizations processing personal information for their own purposes (referred to as “data controllers”) and those processing personal information on behalf of other organizations (referred to as “data processors”). We, Sea MD, located at the address provided in our Contact Us section, act as a Data Controller regarding the personal information you provide to us.
Legal Bases for Processing Your Personal Information We collect and use your personal information only when we have a legal basis to do so. We ensure that your personal information is collected and used lawfully, fairly, and transparently. If we require your consent to process your personal information, and you are under 16 years of age, we will seek consent from your parent or legal guardian for that specific purpose.
Our legal bases depend on the services you use and how you use them. This means we collect and use your information based on the following:
Consent From You Where you provide us consent to collect and use your personal information for a specific purpose. You may withdraw your consent at any time using the facilities we provide. However, this will not affect any prior use of your information. You may provide a physical address for receiving orders. While you may change or delete this address at any time, this will not affect orders already sent. For further inquiries on withdrawing your consent, please contact us using the details provided in the Contact Us section of this privacy policy.
Performance of a Contract or Transaction Where you have entered into a contract or transaction with us, or to take preparatory steps prior to entering into a contract or transaction with you. For instance, if you purchase a product or service from us, we may need to use your personal and payment information to process and deliver your order.
Our Legitimate Interests Where we assess it necessary for our legitimate interests, such as providing, operating, improving, and communicating our services. Our legitimate interests include research and development, understanding our audience, marketing and promoting our services, operational efficiency, marketing analysis, and protecting our legal rights and interests.
Compliance with Law In certain cases, we may have a legal obligation to use or retain your personal information. These cases may include court orders, criminal investigations, government requests, and regulatory obligations. For further inquiries on how we retain personal information to comply with the law, please contact us using the details provided in the Contact Us section of this privacy policy.
INTERNATIONAL TRANSFERS OUTSIDE OF THE EUROPEAN ECONOMIC AREA (EEA)
We ensure that any transfer of personal information from countries within the European Economic Area (EEA) to countries outside the EEA will be safeguarded by appropriate measures, such as standard data protection clauses approved by the European Commission or other legally accepted means.
YOUR RIGHTS AND CONTROLLING YOUR PERSONAL INFORMATION
Restrict: You have the right to request that we limit the processing of your personal information if you are concerned about its accuracy, believe it has been unlawfully processed, need us to maintain it for legal claims, or we are considering your objection to processing based on legitimate interests.
Objecting to Processing: You have the right to object to processing of your personal information based on our legitimate interests or public interest. If you object, we must provide compelling legitimate grounds for processing which override your interests, rights, and freedoms to proceed.
Data Portability: You may have the right to request a copy of the personal information we hold about you and, where possible, request its transfer to a third party.
Deletion: You may have the right to request the deletion of your personal information from our records, subject to specific legal exceptions. If you delete your account, we will delete your personal information within 10 days. Please note that search engines and similar third parties may still retain copies of your public information even after deletion.
ADDITIONAL DISCLOSURES FOR CALIFORNIA COMPLIANCE (US)
Under California Civil Code Section 1798.83, if you are a California resident and your business relationship with us is mainly for personal, family, or household purposes, you may request information about the information we share with other organizations for their marketing purposes.
To make such a request, contact us with “Request for California privacy information” in the subject line. You may make this request once every calendar year. We will provide you with a list of categories of personal information we shared with other organizations for their marketing purposes in the last calendar year, along with their names and addresses. Not all personal information shared in this way is covered by Section 1798.83 of the California Civil Code.
Do Not Track: We do not respond to browser “Do Not Track” signals at this time.
COOKIES AND PIXELS
You may decline cookies from our site if your browser permits. Most browsers allow you to refuse some or all cookies. Your ability to limit cookies depends on your browser's capabilities.
CCPA-PERMITTED FINANCIAL INCENTIVES
In accordance with your right to non-discrimination, we may offer financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels for the goods or services we provide.
Any CCPA-permitted financial incentive we offer will reasonably relate to the value of your personal information, and we will provide clear terms describing such offers. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.
CALIFORNIA NOTICE OF COLLECTION
In the past 12 months, we have collected categories of personal information as enumerated in the California Consumer Privacy Act. For more information, refer to the “Information We Collect” section of this privacy policy.
RIGHT TO KNOW AND DELETE
If you are a California resident, you have the right to know and delete your personal information. To exercise these rights, contact us using the details provided in this privacy policy.
SHINE THE LIGHT
If you are a California resident, in addition to the rights discussed above, you have the right to request information regarding how we share certain personal information as defined by California’s “Shine the Light” law. To receive this information, send us a request using the contact details provided in this privacy policy. Requests must include “California Privacy Rights Request” in the subject line and your contact information.
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