Refund Policy

All modifications and cancellations must be submitted in writing and will be considered effective from the date of receipt. A processing fee of up to $150 may be applicable to handle any requests.

Sea MD™ reserves the right to nullify reservations and enforce cancellation penalties if full payment is not received by the final payment deadline and/or if the necessary paperwork from the participant is incomplete or missing.

No reimbursements will be provided for cancellations, alterations, or delays caused by weather conditions, governmental travel restrictions, transportation delays or cancellations, unforeseen circumstances beyond Sea MD's control, labor strikes, civil unrest, pandemics, or other events beyond Sea MD's control.

Penalties for changes and cancellations will be enforced if modifications or cancellations are necessitated by actions of the participant, including but not limited to last-minute cancellations, denial of boarding by airlines for any reason, failure to present proper identification required for travel, or inaccurate disclosure of essential information pertaining to the participant's support needs.

In the event that a participant misses the scheduled departure of the journey due to unforeseen circumstances (medical or otherwise), they will be classified as a "no-show," and no refund will be issued.

Sea MD™ highly recommends that all participants invest in separate travel insurance to mitigate or minimize financial losses in case of unexpected occurrences (including situations related to COVID) resulting in change or cancellation fees imposed by Sea MD™.

For all international journeys commencing in 2025, participants will be mandated to obtain travel insurance.

Participants are accountable for any additional, unforeseen expenses incurred by Sea MD™ on their behalf, such as long-distance telephone charges, pay-TV fees, airline or transportation costs for special assistance or excess baggage, unscheduled drop-off fees, toiletry, clothing, or medical expenses, hotel bedding damage fees, or additional accommodation or meal expenses caused by delays in public transportation or adverse weather conditions. These expenses will be invoiced to the participant subsequently and must be settled within 20 days.